How to organize customer feedback easily and effectively
Learn how to organize customer feedback from surveys, social media, reviews, and more. Discover tips for categorizing, analyzing, and prioritizing feedback.
La dolce vita con Canny: team retreat in Italy
This spring team Canny went to Perugia (Italy). We spent the week bonding, working, and finishing up Canny Autopilot! Here’s how it all happened.
Bridging the gap between success and support: who handles what?
How do customer success and support work together to secure customer outcomes? Some still mistake one function for another, so let’s clear the air!
17 key product manager skills to help you get ahead
Product managers are a link between user needs, the product, and business goals. Your main goal is to create products that meet customer needs and succeed in the market. But what skills do you need to do well in this role? This article will show you …
Ten essential skills for Agile product management in a changing landscape
Learn top Agile product management skills and best practices. Gain insights and practical tips to apply. Discover the courses, too.
How product prioritization software elevates PM workflows (+ the best 5 product prioritization tools)
Prioritizing what to build next is key. You can do it manually, or you can choose one of the dedicated product prioritization tools to make it easier.
6 valuable ways to drive customer engagement in 2024
Learn the latest strategies and tools to improve customer engagement and grow your business in 2024. Get the ultimate guide to customer engagement now.
How to succeed with product feature planning (with examples)
Product feature planning is about ensuring each feature makes sense for your users. Let’s explore how it can make a massive difference in building great products.
Put feedback management on Autopilot—introducing our new AI features
Autopilot is our new AI-powered tool to save you time and automate manual parts of your job. Now you can automatically extract feedback from sales and support conversations, deduplicate it, and build better products.